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1. Where are these banners hung?
2. What is the definition of a nonprofit group?
3. Who can request to hang banners?
4. Who installs the banners and how long can the banners be up?
5. What can I put on the banner?
6. What is prohibited on banners?
7. When are banners installed?
8. Is there any time of the year banners are not allowed to be hung?
9. What is the appropriate size of a banner and where do we have them made?

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1. Who issues these permits?
2. Is there a fee for installing banners?
3. What are the insurance coverage limits?
4. Can banners be used more than once?

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1. Who needs a business license?
2. Selling alcoholic beverages?
3. I want to change the location of my business.
4. Fictitious business name statement (DBA)
5. What if my business is going to prepare or sell food?
6. What if I need to renew my license?
7. Are there penalties for late renewal?

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1. What do I need to do before I apply?
2. Is there an application fee?
3. Do I need a license for change in ownership or change to Federal Tax Identification?
4. What type of operations require regulatory permits?
5. What if I need a Seller's Permit for my application?
6. Do I need a license from the Department of Consumer Affairs?

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1. How do I get a Security Code?
2. Can I change my Business License information online?
3. How early can I pay my renewal?
4. Can I renew online if my Business License is past the penalty date?
5. Why was my online account access denied?
6. Can we renew online if we are tax exempt?
7. What is the maximum amount I can pay online?
8. Can I close my Business License online?

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1. Can the City Attorney advise citizens in legal matters?
2. How can I get a copy of an Orange Municipal Code Section?
3. My neighbor's tree is hanging over my yard, what can I do?
4. What is the procedure for filing a claim against the City of Orange?
5. What is the difference between the City Attorney and the District Attorney?
6. Where and how do I file a Small Claims Action?
7. Where can I get a copy of a birth certificate, marriage license information, or a death certificate?
8. Who do I contact if a business in Orange has defaulted in performing a requested and paid for service, and/or moved?

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1. Are Building Permit forms available online?
2. How do I report graffiti?
3. I am remodeling my house. What permits do I need?
4. Can I put up a sign on telephone poles?
5. Do I need a permit for a new swimming pool?
6. Do I need a permit for my business sign?
7. How do I obtain a license for the sale of alcohol?
8. I am building a new house. Which departments should I talk to?
9. I want to hold an outdoor / open-air event. Do I need a permit?
10. I want to know more about the city ordinances that concern my property.
11. I would like to report a car parked on someone’s lawn. Who do I call?
12. I would like to report a fence that does not meet code requirements. Who do I contact?
13. I would like to report an abandoned vehicle. Who do I contact?
14. I would like to report an illegal addition on a home. Who do I call?
15. Who do I contact to report construction noise?
16. What are the City regulations regarding a yard or garage sale?
17. What are the City restrictions on operating/parking recreation vehicles (RVs)?
18. Where can I report a Code Compliance violation?
19. What is a conditional use permit?
20. What is a certificate of occupancy?

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1. What information is available through Preservation Online?
2. How do you use Preservation Online?

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1. How can I check park facility reservation availability?
2. Can I pay for a class online?
3. Where do I go to obtain a permit, reserve a facility, or register for classes?
4. What do I bring to obtain a permit and/or make a reservation?
5. Can I obtain a park permit or make a reservation if I am not a City of Orange resident?
6. Are jumpers (bounce houses) allowed in the City of Orange parks?
7. What activities do you offer for children?
8. How do I register for a class?
9. I do not live in the City of Orange, but can I still sign up for a class?
10. How can I get a copy of your Our Orange magazine?
11. Are bicycles permitted in the park?
12. Are dogs allowed in the park?
13. Is there a dog park in the City of Orange?
14. Who do I contact to report illegal activities occuring in the parks?
15. How do I report overflowing trash in a park?
16. When does the Sports Center at Grijalva Park have their open gym hours for basketball?
17. What are your pool hours?
18. Do you offer swim lessons?
19. Are you currently hiring?

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1. Where can I park?
2. Where can I purchase tickets for the event?
3. What can I bring/not bring into the event?
4. When do fireworks begin?

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1. What types of productions does the City permit?
2. How much time before the start of a production date does the City require I submit a Film Permit Application?
3. Is there anything different about the permit procedure for students?

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1. Should I have a fire extinguisher in my home?
2. What type of fire extinguisher should I purchase for my home and how will I know how to use it properly?
3. How can I get my business' fire extinguisher serviced?
4. Where are fire extinguishers placed in a commercial building?

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1. A member of my family is disabled. What does he/she do during a fire?
2. How do I go about drawing up an escape plan for my home/business?
3. How do I schedule a station tour?
4. How long does it take a fire engine to get to a fire or medical emergency after 911 has been called?
5. Where can I get CPR classes?

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1. There is a large swarm of bees on my property. What do I do?
2. What can I do to protect my home from wildland fires?
3. What can I expect when the Fire Department conducts a fire inspection in my place of business ?
4. What do firefighters do when they are not responding to calls?
5. What information should I have when reporting a 9-1-1 emergency?
6. Where can I get first aid classes?

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1. Why do I have to dial 9-1-1? Can't I call the fire station direct and save time?
2. With the recent brush fires, how can I protect my home?

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1. What is the best thing to do for a burn?
2. What should I do during an earthquake?
3. When I call 9-1-1 for a medical emergency, why does an engine arrive in addition to an ambulance?
4. When responding to a call in the “middle of the night” do the firefighters have to use the sirens even though traffic is minimal?
5. When there is only a small fire, why do so many fire engines respond?
6. Where can I bring my used sharps (needles, syringes, lancets, etc.) for disposal?

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1. How do I make sure my smoke detector works?
2. Where are smoke alarms required in my home?

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1. What is the Franchise Tax Board (FTB) program?
2. Why did I receive a FTB notification?
3. I am not doing “business.” What does the City of Orange consider to be a business and why do they think I am operating one?
4. I do some consulting from my home on a part-time basis. Do I have to get a City Business License?
5. I received a 1099 Form instead of a W-2 from my work. Am I required to have a City of Orange Business License?
6. I live in Orange, but my business is located outside the city limits. Do I need to get a City of Orange Business License?
7. I do not feel I conduct business here and I want to be taken off your list. What remedies are available to me?

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1. What are your current job openings?
2. How do I apply for a job with the City of Orange?
3. I don’t have access to a computer to apply for a job online. What should I do?
4. How can I be notified to apply for a position I am interested in but is not currently open?
5. How long is the hiring process?
6. Do all positions require a written or practical exam?
7. What if I can’t attend a scheduled exam or interview?
8. Does the City of Orange hire School Crossing Guards or are they hired by the Orange Unified School District?
9. What are your business hours?
10. Who is the the City's ADA Compliance Officer?
11. At what point in the application or hiring process does the City contact my current and/or past employers and my reference(s)?
12. I have interviewed for a position and received a notification that I have been placed in a "Band". What does this mean?
13. How often does the City of Orange recruit for Police Officers?
14. Do you have internships?
15. Can I volunteer for the City?
16. Do volunteers require backgrounds?
17. Do you have a summer job program?
18. Do you offer service points for Veterans?
19. What is an Eligibility List?
20. What should I do if I am called for an oral interview?
21. What if I am not selected or interviewed for a position I applied for?
22. What are the steps of the selection process?

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1. Do I have to pay for this service?
2. Are there other free eBook sites available?

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1. How do I get started?
2. What is an eBook / digital book?
3. Who do I call if I need help?
4. Why doesn’t the library have the title I want?
5. Can I lend an eBook to someone else?
6. Can I recommend a title for purchase?

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1. What is required?
2. How long does it take to get a book?
3. How do I request an InterLibrary Loan?
4. How long may I borrow a book?
5. How much does it cost?
6. Can I renew books borrowed from another library?

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1. How long can I keep an eBook?
2. Can I renew eBooks?
3. How do I put an eBook on Hold?
4. How do I return an eBook early for Axis360?
5. How do I return an eBook early for Enki?

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1. Do I have to get a card from you if I already have an Orange County Public Library Card?
2. Do library cards cost anything?

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1. What materials are available?
2. Who is eligible for service?
3. What do volunteers do?

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1. How must file types be saved for use on computers and for printing?
2. When and where is Wi-Fi available?
3. What do I need to access Wi-Fi at Orange Public Library?
4. Is printing available from the library's Wi-Fi?
5. Is using the library's Wi-Fi private and secure?
6. How long may I use the library's Wi-Fi?
7. Is the library's Wi-Fi filtered?

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1. Can I check my email at the library?
2. Do you carry tax forms?
3. Do you have computers that I can use?
4. Does Orange Public Library have a service to have materials delivered to people who are homebound and unable to get to the library?
5. How do I find out what your Library hours are?
6. Is Orange Public Library able to get books from other libraries?
7. Do you have programs for children?
8. What storytime programs do you have?
9. Do you have a children events calendar?

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1. Where are the archives?
2. How can I research information in the archives?
3. Can I get a copy of a historical photograph?
4. Does the library have anything to help me research my home in Old Towne?
5. Why aren't the local history materials out on the open shelves, where I can easily browse through them?

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1. How do I leave a message for a Council Member?
2. When and where are the City Council meetings conducted?
3. When is the next Mayor and City Council election?
4. Which Council Member handles my district?

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1. Are there fees for false alarm calls?
2. How do I get a citation signed off?
3. How do I contest a traffic citation?
4. I lost my traffic citation. How can I get another copy?
5. How do I contest a parking citation?
6. I lost my parking citation. How can I get another copy?
7. How do I pay for my parking citation?

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1. What are the Police Department's Hours?
2. How can I find out if my vehicle was towed or impounded?
3. How do I get my car out of impound after 30 days?
4. How do I request a hearing for 30 day impound?
5. How can I become involved with the Orange Police Department?
6. Can I give an anonymous tip to the police department?
7. I am going on vacation. Will the Orange Police Department check my home or business while I am on vacation?
8. I have a burglar alarm for my home and, or business. Do I need to get an alarm permit from the City of Orange?
9. How do I get a bicycle license?
10. How can I report habitual traffic problems?
11. How do I contest a traffic citation?

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1. Do I have to renew my residential parking permits every year?
2. I live in a neighborhood with permit parking. How do I get a parking permit?
3. How do I report an abandoned vehicle?
4. Can I park my RV or trailer on the street?
5. How do I request additional parking permits for a party?
6. Who can get a R.V. permit? How do I get one?
7. How do I contest my parking citation?
8. How do I report illegal parked vehicles?
9. I lost my parking citation. How can I get another copy?
10. How do I pay for my parking citation?
11. Can I park my RV or trailer on the street?

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1. How do I report an emergency to OPD?
2. How do I report a non-emergency to OPD?
3. How can I report a loud party in my neighborhood? Will the police shut down the party?
4. How can I get a restraining order?
5. How do I obtain a copy of a police report? What do I need to bring with me?
6. How do I pick up my property that was taken for evidence or safekeeping?

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1. What are the basic water service charges?
2. Why does the City use one hundred cubic feet as its measure for water units?
3. What are the other water service charges listed on the proposed rate changes?
4. The City increased its water rates in January 2017. Why does the City’s water rates need to be increased again?
5. What is Proposition 218?
6. How do other Agency’s rate increases affect Orange’s water rates?
7. How much will the average customer pay as a result of the proposed initial water rate increase?
8. When was the City’s last water rate increase?
9. When would the proposed rate increase become effective?
10. Will the proposed rate increase affect a customer’s service capacity charge?
11. If a customer has a private fire service, will this particular charge increase?
12. Will my elevation charges increase?
13. Why does the City have a multi-family residential (MFR) water usage charge?
14. The City is proposing a pass-through charge. What is it, and why is it necessary?
15. What is the cost of service analysis, and why is this study necessary?
16. What factors influence MWDSC’s and MWDOC’s water rates and why are these agencies forecasting future increases in their rates?
17. Are rates being raised primarily because of increases in salaries and benefits?
18. What steps has the City taken to improve service and minimize costs since the last rate increase?
19. What can I do to help keep my rates down?
20. How does investment in the City’s water infrastructure support the City’s mission?

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1. Where is Public Works located?
2. How do I get a transportation permit?
3. How do I report a non-working street light?

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1. Where can I get sand bags?

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1. What is the Transient Occupancy Tax (TOT)?
2. How does the City of Orange define the term "transient"?
3. How much is the Transient Occupancy Tax for the City of Orange?
4. Does the hotel operator need to use the City of Orange tax form?
5. When is the Transient Occupancy Tax due?
6. Are postmark dates valid in determining the delinquency of Transient Occupancy Taxes?
7. Does the City of Orange waive penalties and interest under certain circumstances?
8. May I use a credit card to pay my Transient Occupancy Tax via e-mail or fax?

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1. Where can I find support if I have concerns or require additional assistance with my TOT forms?
2. Are certain guests exempt from paying the Transient Occupancy Tax?
3. Is a hotel required to have a business license?

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1. How do I sign on for service at my address?
2. What services am I billed for?
3. When will I receive my bill?
4. When is my bill due?

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1. Why does my water sometimes look cloudy?
2. Do I need bottled or filtered water for safety?
3. Do I have hard water?
4. What are PFOS AND PFOA?
5. Why did water agencies test for PFOS AND PFOA?
6. What are the health impacts of PFOS and PFOA?
7. What are EPA Halth Advisories?
8. How are drinking water contaminants enforced by the EPA and the State of California?
9. What technologies will remove PFOS and PFOA?
10. Have PFOS and FPOA been detected in the region?