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Any sign shop advertised in the yellow pages can make your banners, following our specifications.
Owners of non-residential commercial property (OMC 5.14.170) and owners of apartment complexes (OMC 5.02.040), are also required to maintain a Business License and report gross rental receipts. A separate Business License is required for each branch establishment or location of the business. (OMC 5.06.050) Any business based outside the City but operating in the City of Orange must obtain a Business License and carry it with them.
If you have a Gross Receipts Tax Schedule, you will need to state your business's gross revenue (before any expenses) for the last 12 months prior to the expiration date. Your license will be in renewal status and ready to renew online approximately three weeks before the expiration date. To renew your Business License online, visit the Online Renewals webpage.
The following types of business activities generally require additional review, a Conditional Use Permit, or some other form of discretionary action through the Planning Division. If you are proposing to establish any of these types of business activities, please check with the Planning Division before proceeding with your plans. Please note that this list may not encompass all the uses that may require Planning approval, and is subject to change, this list includes: - Automobile Repair, Rental, Installation, Sales and Service Station - Wireless Facilities - Banquet and Festival Halls (Events) - Billiard Parlors - Bingo - Car Wash - Chemical Production - Church - Child Care Center (in church) - Cyber Café/Internet Café - Dance Studios, Dance Halls - Drive through service windows (such as restaurants) - Dry Cleaning (AQMD compliance) - Firearms - Hotels and Motels - Kennels - Live Entertainment (DJ, Singers, Dancers, Musicians) - Mobile Auto Detailing or Car Wash - Mobile Home Park - Music Instruction - Recycling Facilities - RV Sales and Services - Sale of Alcoholic Beverages - Schools - Seasonal (Pumpkin Patch, Christmas Tree Lots) - Special Events - Stables Trade or technical schools - Valet Parking - Vending Carts/machines - Video games, amusement devices (4 or more)
The following types of business activities are allowed in some commercial and industrial zoning districts, either as a permitted use, or a use allowed subject to issuance of a Conditional Use Permit: - 25% Increase in Office w/Industrial - District Metallurgy - Amusement Arcade - Mini-Mart - Convenience Store - Bed and Breakfast Inns (R2, R3, R4) - Movie Theater - Day Care, Senior Housing - Plant Nursery - Educational Institutions - Petroleum Products - Explosives - Recycling or Waste Reduction - Fortune Telling - Restaurant - Heliports - Storage Facility - Massage Establishments and Spa - Warehouse
If you change your business name your account will be locked until it is reviewed and updated by City Staff. It may take up to 1 business day before your account is unlocked and you can finish paying your online renewal, so please allow time for this to be taken care of before the penalty date.
If you change your business address in Orange, your account will be locked until this is reviewed and approved. A $5 “Move Fee” will be added to your account. Your address change will either be approved and your account unlocked within 1 business day so that you can complete your transaction, or you will be sent an email asking you to apply for Zoning and Planning approval for the new location. Please do not wait until the Penalty Date to make this type of change.
You cannot change ownership online. A new owner will need to apply for a new license. Please do not change the Primary Contact's home address to a mailbox or to a business address. This will not be accepted.
If you pay a Gross Receipts Tax, you cannot close your Business License online. You must send in your signed paper renewal notice, with the required tax calculations.
The City Clerk's Office300 E. Chapman Ave.Orange, CA 92866
You may contact the City Clerk to obtain a claim form by mail by calling (714) 744-5500.
Orange County Superior Court700 W. Civic Center Dr.Santa Ana, CA 92701
For instructions on how to file a Small Claims Action, please visit the California Courts website.
Click here for more information.
Student Permits are issued to productions being done for by a student enrolled in an accredited school, working on a production for a class project, assigned by a teacher/professor. Non-Profit Permits are issued for productions done by non-profit 501 (c) 3 entities, (Non-profit Filming.)
The only difference between the three types is that we charge fees for Commercial permits.
If you need to request reasonable accommodation for your interview, contact the Human Resources Department at (714) 744-7255 prior to your interview date.
In order to protect and preserve the collection, it is maintained in a secured area, as is the case with all special collections. Library staff will bring the materials to you. When possible, we purchase duplicate circulating copies of books, and items from our files may be photocopied.
In your letter, please include any documents that can support your dispute.
The Traffic Bureau counter is open Monday to Thursday from 8 a.m. to 5 p.m., and closed all major holidays.
The Records counter is open Monday to Saturday from 8 a.m. to 6 p.m. For after-hour vehicle releases, call (714) 744-7380.
For information on your impounded vehicle, call (714) 744-7451
View and download the Alarm Registration Form (PDF)
Due to high priority calls for service, response times to reports of loud parties may be extended on nights and weekends.
Any reports involving a juvenile cannot be released without approval from Juvenile Court. To receive approval, submit the Report of Law Enforcement Agency Form (PDF)
All water customers have a service capacity (fixed) charge, which is a flat rate based on the size of their water service line. Each customer also has a water usage (variable) charge. The water usage charge consists of a three-tiered rate structure which supports additional operating costs to pump and/or purchase additional water. This charge is based on units of water used, with one unit of water equal to one hundred cubic feet (hcf) or 748 gallons.
The one hundred cubic feet (hcf) measure is used because it is the more commonly used water industry unit of measure for water consumption for water metering. One hundred cubic feet is equivalent to 748 gallons.
The other charges include elevation, and private fire service charges. An elevation charge is assessed on service located in one of two higher elevation zones within Orange’s service area. All water supplied to these higher zones must be pumped or lifted into these zones from a lower elevation. Affected customers pay for the added costs associated with pumping water, including increased electricity costs and additional infrastructure (e.g. pump stations) to these zones. A private fire service is a separate service for those customers requiring additional water for firefighting purposes. Orange currently only bills the fire service charge for dedicated fire services 4” and greater.
Costs to purchase and provide water to the residents of Orange continue to go up. The proposed rate increase is needed to recover the City’s actual increased costs of operating a safe and reliable public water system. Approximately two-thirds of the City’s water related expenditures in any fiscal year are water and power purchase costs paid to regional agencies including the Metropolitan Water District of Southern California (MWDSC), Municipal Water District of Orange County (MWDOC), Orange County Water District (OCWD), and Southern California Edison (SCE). The City purchases imported water from MWDSC (through MWDOC), electricity from SCE, and pays OCWD for water pumped out of the ground. In addition to increases in the cost of imported and well water supplies, operational expenses must also be considered including pumping, chemicals, insurance, electricity, fuel, regulatory agencies, and routine capital improvement projects.
To accurately and fairly determine the required rates to cover all costs of operation, the City retained a professional consulting firm to complete a water cost of service study. The study included specific components including:
The recently completed rate study shows that the costs of inflation, fuel, maintenance, construction materials (asphalt, concrete, and pipe), chemicals, parts and supplies, and regulations have continued to increase, and exceed the water rate revenue currently received by the City. Therefore, rate increases will be needed to provide the critical funding necessary to cover the City’s essential operating and maintenance requirements while meeting the legal requirements of Proposition 218. A copy of the Draft Water Rate Study can be found at www.cityoforange.org.
In 1996, the California electorate passed Proposition 218, which amended the California Constitution to provide that the amount of a city’s “property-related” fee (which includes the City’s water rate) “shall not exceed the proportional cost of the service attributable to the parcel” and that revenues from the fee “shall not exceed the funds required to provide the service.” Cal. Const. Art. XIIID, §6. The City has reviewed its water rate structure to determine that it complies with Proposition 218’s requirements. Proposition 218 also provides every property owner subject to paying water rates an opportunity to protest any changes in rates. If written protests against the proposed rates are presented by a majority of property owners, the City cannot impose the new charges.
Water agencies in northern and central Orange County, like the City of Orange, have two major sources of water:
Most of the water agencies in south Orange County depend exclusively upon imported water supplies. Groundwater is typically the more cost-effective water supply source. However, the amount of groundwater that can be pumped from the aquifer is regulated by OCWD who manages the groundwater for Orange County. The aquifer cannot solely support all of Orange County’s water needs; therefore, imported water must be purchased (from MWDOC) to supplement water demands for the City.
Approximately two thirds of the City’s water related expenditures in any fiscal year are rates, charges and assessments paid to outside agencies including MWDOC (for purchased imported water), OCWD (for groundwater replenishment), and SCE (for electrical power to pump and pressurize the water distribution system. Orange has no control over these external costs as these rates and charges for these regional agencies are set by their decision-making board.
Since the last time the City reviewed water rates, the cost per acre-foot (AF) to replenish groundwater has increased from $266/AF to $445/AF (1 AF of water is equal to 328,851 gallons). In the same time period, the cost of imported water has risen from $751/AF to $943/AF. Imported water costs will increase again for January 1, 2018 to $1,015.
The table below illustrates the rate increases for the City’s two sources of water, along with Basin Production Percentage (BPP), the allowable percentage of groundwater that could be produced as set by OCWD:
City of Orange
An average single-family residential customer uses about 39 hcf every 2 months. Currently, the total water charges for an average residential customer with a ¾-inch servicer is $93.10. After January 1, 2018, this amount will increase to $111.07 for a 2-month billing cycle. The cost averages out to about $1.86 per day.
The City’s last water rate increase occurred January 2017, and was 3%.
If the City Council approves the proposed rates, the initial increase would become effective January 2018 with subsequent increases as shown below. The table below lists the schedule of proposed increases:
Volumetric Rates ($/hcf)
Yes, the proposed rate will increase a customer’s service capacity charge because of the City’s costs as described in FAQ No. 9.
Yes, for those customers required to have this service, there will be an increase based on the costs as described in FAQ No. 9. The City only charges a fire service fee for fire services 4” and greater.
Yes, there will be increases from the current rate as noted in the table below.
Multi-family residential customers differ from single family residential customers in that multi-family residences have a single water service providing water to multiple dwelling units. MFR units tend to share a common outdoor area, and for some complexes they tend to share laundry facilities. Consequently, water needs for MFR units are generally lower than those for SFRs due to the lack of outdoor use and shared facilities. The multi-family residential will continue to have inclining tiered rates. The tiers will be based on the number of dwelling units associated with the single service. For example, an apartment complex might have four dwelling units yet only have one service. To allocate the usage to the tiers, the total usage will be divided by the number of dwelling units and then allocated to the tiers.
The City does not have control over the cost of water purchased from MWDSC through the City’s wholesale water supplier MWDOC. Likewise, the City does not have control over replenishment cost generated from OCWD for ground water produced. The purpose of the pass-through charge is to provide the City with a mechanism whereby annual increases from MWDOC or OCWD are passed directly through to ratepayers. This enables the City to keep pace with water cost increases from their suppliers. These costs are dependent on the charges from MWDSC and OCWD.
The revenue requirements derived from rates charged for water service reflect the cost of providing water service to all customers. To ensure the accuracy of the City’s water rate structure, revenue requirements are determined for each customer classification served (e.g., residential, commercial, industrial, etc.) according to the specific service rendered. Allocations of these revenue requirements to each customer class reflect various factors including but not limited to the quantity of water consumed, peak rates of water flow and the number of customers per class. The cost of service study matches the expense of providing water to each customer class based on the demand characteristics of each class.
From 2008 to today, MWDSC’s rates rose sharply as a result of court ordered Bay-Delta pumping restrictions, costly engineering and environmental studies of Bay-Delta projects designed to ensure the reliability of future Northern California water supplies.
Currently, the biggest issue impacting MWDSC’s water rates for the immediate future will be the loss of water sales, which are at record lows and continued aging infrastructure maintenance. Key factors contributing to this new challenge include the impact of lower water use by Southern California water consumers and increases in Bay-Delta water facility improvement cost.
In the next eight to ten years (to 2027), MWDSC is projecting gradual increases in its water rates equal to the cost of inflation (about 3-4%/yr.) in anticipation of incurring major expenses associated with construction of its share of Bay-Delta improvements to ensure habitat protection and provide an assured supply of Northern California water to MWDSC customers. Specific MWDSC estimates for capital project costs for Bay-Delta improvements average approximately $4 billion dollars.
No, the water rate increases are not being proposed because of higher salaries and benefits. The City of Orange is raising water rates to primarily recoup increases in purchased water costs from MWDSC, OCWD plus some increases due to soaring power rates incurred from SCE. By law, under Proposition 218, the City can only charge for the actual cost of providing water service to its customers. It is worth noting that the City of Orange Water Division has not increased staffing levels over the last 25 years. However, during the same time period, the number of customers using City of Orange water along with the amount of water supplied has increased significantly (i.e., more customers and water are being served with fewer staff in 2017 than 1991).
A number of measures have been implemented by the City to improve service delivery and reduce operating costs, including but not limited to the following:
Water use efficiency and conservation are keys to lowering water bills in most cases. In the long run, if all customers use less water, the City will not have to purchase as much and can keep its costs down. Below are a few conservation tips and other related website links for your information:
The City Council has outlined Orange’s mission for the future within its General Plan. Repairing and replacing aging infrastructure supports the following elements:
Note: State Government, County, and local government employees are not exempt. Contractors hired by government agencies are not exempt. Non-profit groups are not exempt.