We manage claims arising from City activities and review insurance contracts with consultants and outside contractors to confirm insurance requirements and indemnification language is appropriate. We also ensure that those doing business with the City provide the required proof of insurance documentation and manage the City's safety programs.
Our staff investigates liability Property and Auto damage claims. The City Attorney's office handles all other types of claims filed against the City. To file a claim against the City, you must serve the claim either by mail or personal delivery at:
City Clerk's Office
300 E. Chapman Ave.
Orange, CA 92866
You may contact the City Clerk to obtain a claim form by mail by calling (714) 744-5500.
The City has a self-insured Workers’ Compensation program. A Third Party Administrator is contracted to manage employee injury claims.
Employee Safety/Loss Control
Preventing losses related to employee injury, injury to the public, or the loss of property and equipment is a large part of our job. Our safety programs, and the Injury and Illness Prevention Program, are an integral part of our City's workforce plan that include health monitoring, employee safety training, hazard identification, safety inspections, driver safety, ergonomics, and safety and health rules.