FAQs • Orange, CA • CivicEngage

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Community Services

1. Can I pay for a class online?: Online registration is easy, and provides immediate enrollment confirmation. Payments may be made with a MasterCard or Visa credit card only. Your credit statement will show payment to the City of Orange.
Click Here to Register for a Class Online.

2. How can I check park facility reservation availability?: Please call the Community Services Department at (714) 744-7274 for park availability. Provide the name of the park, facility, and the preferred date. Reservations must be made in person at 230 E. Chapman Ave, 92866 (office hours are 7:30 AM -5:30 PM Monday through Thursday and alternating Fridays.) Please note: we do not hold park space, all permit fees and deposits are due at the time of reservation, and permits are issues on a first come, first reserved basis.

3. Where do I go to obtain a permit, reserve a facility, or register for classes?: The City of Orange Community Services Department can assist you with obtaining park permits, reserving a facility and registering for classes. The Community Services building is located at 230 E. Chapman Ave, 92866. Office hours are 7:30 AM - 5:30 PM, Monday through Thursday and alternating Fridays. See schedule for City of Orange closure by visiting our calendar. If you need more information, you can call our Main Office at (714) 744-7274.
Click here to view the City of Orange Calendar.

4. What do I bring to obtain a permit and/or make a reservation?: If you are a resident of Orange, please bring proof of residency with you such as a current bill or car registration to receive the resident rates, which are slightly lower than non-resident rates. Driver’s license or check address are not acceptable. Please note, all permit fees and deposits are required when making the reservation, excluding Senior Center reservations.
Click here for more information.

5. Can I obtain a park permit or make a reservation if I am not a City of Orange resident?: Yes, we encourage visitors of Orange to enjoy our beautiful parks and amenities. Although non-resident rates apply, the permit rules and policies are the same as for our residents.
Click here for more information.

6. Are jumpers (bounce houses) allowed in the City of Orange parks?: Yes, standard single bounce houses are allowed in most Orange parks however, you must obtain a permit at least one week prior to your event date. The permit cost is $30 and a deposit of $50 is required. Please note: unauthorized vehicles may not drive into the parks to unload. Bounce houses must be hand-carted in and accompanied with its own generator. They may not be placed in an area of the park that obstructs sidewalks or walkways.
Click here for more information.

7. What activities do you offer for children?: The City of Orange is proud of offer a multitude of programs and activities for children and people of all ages such as sports, camps, recreational classes, etc. The best resource to find a complete listing of these activities is the City’s Our Orange magazine which is released quarterly.
View the latest edition of Our Orange.

8. How do I register for a class?: You can register by mail, walk-in, drop box, and/or online.
click here.

9. I do not live in the City of Orange, but can I still sign up for a class?: Yes, we welcome visitors of Orange to enjoy our classes. Course fees and material costs may apply, however there are no additional costs to non-residents participating. To view a current class listing, obtain a registration form, or for more information on how to register, click here.

10. How can I get a copy of your Our Orange magazine?: Copies of Our Orange magazine are mailed directly to Orange residents on a quarterly basis. If you are an Orange resident and not receiving your copy, you should speak with your mail carrier.
Additional copies are also available at the Community Services Department Building, City Hall, all City of Orange libraries, and is accessible online.
View the latest edition of Our Orange magazine.

11. Are bicycles permitted in the park?: Bicyclists, rollerbladers, skateboarders or motor-driven vehicles are not permitted in City of Orange parks.

12. Are dogs allowed in the park?: Yes, with the exception of the Orange Dog Park, all dogs visiting Orange parks must remain on a 6-foot leash and be with their owner at all times.

13. Is there a dog park in the City of Orange?: Yes, the Orange Dog Park is located at Yorba Park - 190 S. Yorba Street, 92867. The Dog Park is open from 7:00 AM to dusk daily, with the exception of Wednesdays when the park is closed for maintenance.
More information about Yorba Park.

14. Who do I contact to report illegal activities occuring in the parks?: Please call the Orange Police Department at (714) 744-7444 to report any illegal activity in a park.

15. How do I report overflowing trash in a park?: Please contact the City of Orange Community Services Department at (714) 744-7274, or Administration at (714) 744-7264 for their immediate attention.

16. When does the Sports Center at Grijalva Park have their open gym hours for basketball?: Open gym at the Sports Center at Grijalva Park is available to the general public Monday and Friday evenings from 5:30 PM to 8:30 PM. The cost to play is $2 a person, per day.
First time participants 17 and younger are required to bring a parent/legal guardian prior to playing.
Hours and days are subject to change without notice.
More information regarding open gym.

17. What are your pool hours?: Hart Park Pool is open to the general public for swim lessons, pool rentals, and recreational swimming over a span of 10 weeks during the summer months.
View Hart Park Pool hours and swim activities.

18. Do you offer swim lessons?: The City of Orange, in partnership with ORCA Aquatics, is proud to offer lessons during peak summer months, as well as year-round swim lessons.
More information on swim lessons.

19. Are you currently hiring?: To view current employment opportunities in the City of Orange, please visit our Human Resources page for more information.